Zoom Room Issue

Incident Report for Redeemer University Status

Update

We are continuing to work on a fix for this issue. Zoom capacity has been returned to several rooms and we are able to start meetings remotely in the remaining rooms. If you require help running a Zoom meeting in a supported classroom, please contact the IT Help Desk in advance of your meeting.
Posted Jan 14, 2026 - 09:42 EST

Identified

A number of our Zoom rooms are not working at the moment (including the Zoom cart in Founders Hall). We have started a support ticket with Zoom and hope to have the issue resolved soon.

If you have a meeting scheduled, feel free to contact us to know if Zoom will be functional for your meeting or if you will need to switch to a Google Meet. Thank you for your patience!
Posted Jan 12, 2026 - 13:51 EST
This incident affects: Classroom/Zoom (Zoom Rooms).