Unexpected, Unplanned Outage - Printing & POS (Point-of-Sales) Systems
Currently the printing and POS (Point of Sale)* systems are down. We are investigating the issue and hope to have everything running again soon! We currently cannot estimate a return-to-service time until we gather more information and do more troubleshooting. We will update the status when progress has been made to resolve the issue.
* - Payment registers and related transaction services
NOTE: Tim Hortons and the Market are using a work around to remain operational today. Customers can still make purchases.
Posted Jan 10, 2026 - 13:00 EST
This incident affected: OneCard Services (Point of Sales, Transactions, Cash Register) and Printing Services.