All Systems Operational

Uptime over the past 90 days. View historical uptime.
Classroom/Zoom Operational
Classrooms Technology Operational
Zoom Rooms Operational
Discovery (aka Moodle) Operational
Ellucian Colleague Operational
Google Workspace Operational
Informer Operational
Networking Operational
Ethernet/Wired Internet Operational
VPN (Virtual Private Network) Operational
WiFi (Wireless Internet) Operational
OneCard Services Operational
Electronic Door/Parking Gate Access Operational
One Card (TouchNet) Operational
Point of Sales, Transactions, Cash Register Operational
Printing Services Operational
Redeemer App Operational
Self Service Operational
SSO/Password Access Operational
Telephone System Operational
"Other" or "Miscellaneous" Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Planned Maintenance | Discovery | Saturday October 17th from 10am to 11am
Completed - The scheduled maintenance has been completed.
Oct 17, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 EDT
Scheduled - We will be performing some site maintenance to Discovery on Oct 17th starting at 10am. You will be unable to access Discovery while maintenance is underway. Please ensure all work is saved before 9:45am and avoid using the site until maintenance is completed. Thank you!
Oct 15, 18:53 EDT

Oct 16, 2026

Unexpected System Outage | Self Service
Resolved - This incident has been resolved.
Oct 16, 13:08 EDT
Investigating - The Self Service site is currently down. We are investigating the issue and hope to resolve it as soon as possible.
Oct 16, 08:55 EDT

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Planned Maintenance | Desk Phones | TODAY from 5pm to 7pm
Completed - The scheduled maintenance has been completed.
Oct 14, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 EDT
Scheduled - We will be performing some maintenance that may affect desk phone performance between 5pm and 7pm today (they may have a "no service" error while testing the change). All softphones will remain active and unaffected during this maintenance.
Oct 14, 14:19 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Planned Maintenance | Discovery | Saturday October 10th from 10am to 11am
Completed - The scheduled maintenance has been completed.
Oct 10, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:00 EDT
Scheduled - We will be performing some site maintenance to Discovery on Oct 10th starting at 10am. You will be unable to access Discovery while maintenance is underway. Please ensure all work is saved before 9:45am and avoid using the site until maintenance is completed. Thank you!
Oct 6, 11:37 EDT

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Planned Maintenance | eLearn | Thursday October 8th from 9am to 10am
Completed - The scheduled maintenance has been completed.
Oct 8, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 EDT
Scheduled - We will be performing some site maintenance to eLearn on Oct 8th starting at 9am. You will be unable to access eLearn while maintenance is underway. Please ensure all work is saved before 8:45am and avoid using the site until maintenance is completed. Thank you!
Oct 6, 11:45 EDT
Planned Maintenance | Self Service & Colleague | Wednesday, October 7th from 9pm to 11:59pm | Part 2 of 2
Completed - The scheduled maintenance has been completed.
Oct 8, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 1, 11:16 EDT
Scheduled - We will be performing some maintenance involving the Self Service and Colleague applications on Oct 7th from 9pm to midnight. The sites will still be available during the maintenance but performance will be extremely slow. If able, please try to avoid using those services until the maintenance is complete. Thank you!
Sep 29, 11:25 EDT

Oct 7, 2026

Printing Outage
Resolved - We are still working on a permanent solution for the driver install request on Redeemer devices but we can bypass the warning. If you are still receiving an installation prompt, please stop by the IT Help Desk anytime between 8am-5pm.
Oct 7, 11:58 EDT
Update - We are continuing to work on a fix for this issue.
Sep 11, 16:30 EDT
Update - Update | Printing Outage | print.redeemer.ca is Fixed!

Webprint (print.redeemer.ca) is fully operational again!

We are still working on a permanent solution for the driver install request on Redeemer devices. Please continue to either use a USB or print.redeemer.ca to complete any printing jobs (avoid using 'direct print'). If you have any questions, please stop by the IT Help Desk.
Sep 4, 11:51 EDT
Identified - We are still working on a permanent solution for the current printing outage. At this time, the most reliable method of printing is USB (specifically PDFs on a USB stick).

To print using a USB stick, please sign into a Canon printer on campus and insert your USB. Then, navigate to the Home menu (click "Access Device") and select "Access Stored Files > Memory Media". Don't forget to eject your USB when you are finished.

Note: not all USB sticks work on our printers. If you are unable to print using your USB and you need your documents printed by end of day Wednesday, please stop by the IT Help Desk and we can assist you.

Thank you for your patience as we work to resolve this issue!
Sep 1, 17:13 EDT
Update - We are continuing to investigate this issue.
Sep 1, 09:38 EDT
Update - We are continuing to investigate this issue.
Aug 31, 11:18 EDT
Investigating - BOTH Direct Printing and PRINT.redeemer.ca ("webprint") services are not functional - out of service.
We are currently investigating these issues.
(Problem was initially noticed and reported the morning of: Monday, 31 August 2026); it MAY have been out of service for as long as - since - Friday the 28th of August 2026.
Aug 31, 10:07 EDT

Oct 6, 2026

No incidents reported.

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