All Systems Operational

Classroom/Zoom Operational
90 days ago
100.0 % uptime
Today
Classrooms Technology ? Operational
90 days ago
100.0 % uptime
Today
Zoom Rooms ? Operational
90 days ago
100.0 % uptime
Today
Discovery (aka Moodle) ? Operational
90 days ago
100.0 % uptime
Today
Ellucian Colleague ? Operational
90 days ago
100.0 % uptime
Today
Google Workspace ? Operational
90 days ago
100.0 % uptime
Today
Informer Operational
90 days ago
99.75 % uptime
Today
Networking ? Operational
90 days ago
92.74 % uptime
Today
Ethernet/Wired Internet Operational
90 days ago
88.45 % uptime
Today
VPN (Virtual Private Network) ? Operational
90 days ago
99.99 % uptime
Today
WiFi (Wireless Internet) Operational
90 days ago
89.77 % uptime
Today
OneCard Services Operational
90 days ago
99.93 % uptime
Today
Electronic Door/Parking Gate Access Operational
90 days ago
100.0 % uptime
Today
One Card (TouchNet) ? Operational
90 days ago
99.81 % uptime
Today
Point of Sales, Transactions, Cash Register Operational
90 days ago
100.0 % uptime
Today
Printing Services ? Operational
90 days ago
100.0 % uptime
Today
Redeemer App Operational
90 days ago
97.26 % uptime
Today
Self Service ? Operational
90 days ago
98.33 % uptime
Today
SSO/Password Access Operational
90 days ago
92.91 % uptime
Today
Telephone System ? Operational
90 days ago
100.0 % uptime
Today
"Other" or "Miscellaneous" ? Operational
90 days ago
94.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Resolved - Some changes made on Sunday, 7 July 2025 should have resolved some or all of various ongoing intermittent outages.
Jul 6, 22:49 EDT
Identified - The ongoing intermittent internet outages in the Main Office, Charis, and Campus Services were not fixed by our previous attempt. We are continuing to working with our vendor to find a solution.
Mar 19, 10:14 EDT
Resolved - Wireless (WiFi) access has been RESTORED as of: Sunday, 6 July 2025.

The wireless network slowness issue using FacStaff or Redeemer WIFi networks has been RESOLVED.


IT Team

Jul 6, 22:46 EDT
Investigating - Wireless (WiFi) access - PARTIAL OUTAGE - Unplanned. Reported to IT at about 4pm on 4 July 2025.

The wireless network appears to be extremely slow whether using FacStaff or Redeemer WIFi networks.

The IT Team is currently investigating this issue.

We have no estimated time for resolution at this point; we will post another update by 9am Monday, 7 July 2025, at the latest. We will post before this if and when we believe we have resolved the issue.

IT Team

Jul 4, 16:39 EDT
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - This incident has been resolved.
Jun 27, 16:35 EDT
Update - We are continuing to investigate this issue.
Jun 27, 16:35 EDT
Investigating - Internet in the dorms was out from about 10:45-12:30 on June 27th due to a regional outage.
This issue has now been resolved.

Jun 27, 10:45 EDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.